Terms & Conditions

We hope you are happy with your products, though understand if you wish to return one of them, providing…

(1) The product is returned within 30 days of receiving the product.
(2) The product is returned unused, in its original packaging and fit for resale as new.
(3) The product is returned within 30 days to The Pattern Book, 40 Belmont Road, Exeter EX1 2HG.
(4) Refunds: We will refund the full cost of the product returned to us in accordance with the conditions above excluding the original delivery costs and excluding any cost of returning the product to us.
(5) Exchanges: We will happily exchange any product returned to us in accordance with the conditions above for another product. Exchanged products will be subject to the usual delivery charges and may be retained until such charges are paid.
(6) Where the terms of this returns policy are contravened we will not refund or exchange the product.

If you make a purchase you will be added to our customer mailing list and receive (very) occasional email newsletters and other correspondence. However if you wish to opt out of this list right away, please email hello@thepatternbook.co.uk. All newsletter emails will contain an option to unsubscribe through MailChimp. Please see our Privacy Policy for further details.