We hope you are happy with your products, though understand if you wish to return one of them, providing…
(1) The product is returned within 30 days of receiving the product.
(2) The product is returned unused, in its original packaging and fit for resale as new.
(3) The product is returned within 30 days to The Pattern Book, 50 Finsen Road, London SE5 9AW.
(4) Refunds: We will refund the full cost of the product returned to us in accordance with the conditions above excluding the original delivery costs and excluding any cost of returning the product to us.
(5) Exchanges: We will happily exchange any product returned to us in accordance with the conditions above for another product. Exchanged products will be subject to the usual delivery charges and may be retained until such charges are paid.
(6) Where the terms of this returns policy are contravened we will not refund or exchange the product.