Privacy and Cookies

Our aim at The Pattern Book is to develop trust with our customers and treat them with respect and dignity. We are committed to the highest standards of privacy and security.

By visiting the The Pattern Book Press website (the ‘Site’) you agree to accept the practices described in this Privacy Policy. Please note the date of this Privacy Policy (below) and review any changes that have been made since your last visit.

1. Personal Information

The Pattern Book collects information from our visitors and customers to improve and personalise their experience of the Site.

Information You Give to Us:

We Collect Personal Information that is provided by Site users. Personal Information includes your name, address, telephone number, e-mail address, IP address. Personal Information is collected when you establish an account with us, place an order on the Site, or when you communicate with us through the Site, telephone or mail.

Cookies:

This website uses cookies, allowing us to ‘remember’ content from page to page (these expire when you leave the website or close your browser); persistent cookies, which define the ‘Time To Live’ and help us to determine your preferences (these will expire after the ‘Time To Live’ period), and cookies for analytical purposes; through the use of these cookies we may collect and analyse the IP address used to connect your computer to the Internet; computer and connection information such as your browser type and version; operating system and platform; purchase history; confirmation when you open e-mail that we send you; and the URLs which lead you to and around the Site including the date and time. You can generally set your browser to reject cookies or to notify you when you are sent a cookie. Software is also available from third parties which will allow you to visit the Site without providing this information. You are welcome to use the Site if you use such software but we will not be able to offer you our personalised services.

Orders:

If you place an order through the Site, you may be required to provide contact, billing, and payment information.

2. Use of Information

We use this information in an effort to improve your experience on the Site, to provide services to you and to communicate with you about information that you request. We may also use this information to help us target specific products to you, to help us develop and improve our Site, and to tailor our Site to your needs.

If you make a purchase you will be added to our customer mailing list and receive occasional email newsletters and other correspondence. However if you wish to opt out of this list right away, please email hello@thepatternbook.co.uk. All newsletter emails will contain an option to unsubscribe via MailChimp.

3. Sharing of Information

We will not rent, sell or otherwise disclose your Personal Information to unrelated third parties without your consent.

Service Providers:

We may employ other companies or individuals to provide certain services to or on behalf of us such as analyzing customer lists and data, or performing marketing or consulting services.

These third parties will only have access to the information needed to perform these limited functions on our behalf and are required to provide your Personal Information with at least the same level of protection and security as we use on the Site. Such Service Providers are prohibited from using your Personal Information for any purpose other than that for which such party was engaged by us and/or as stated in this Privacy Policy. Any Service Providers that use data received from us may only do so in accordance with this Privacy Policy.

Please Note:

We reserve the right to disclose individually identifiable information to comply with applicable laws and lawful government requests to operate our systems properly and to protect both our end subscribers/users and ourselves.

We are not responsible for the content or the privacy policies of websites that may carry a link to The Pattern Book or to websites for which we display a link.

4. Updating Personal Information or Opting Out

If your Personal Information changes, you may update, correct or omit the relevant information in ‘Edit My Account Details’ in ‘My Account’, or by contacting us at hello@thepatternbook.co.uk. If you no longer wish to receive communications from us you may opt-out by emailing us at hello@thepatternbook.co.uk, or by clicking on the unsubscribe link within any marketing e-mail you receive from us.

5. Contacting us about your data

Data held by The Pattern Book is maintained in accordance with the Data Protection Act (1998), and we may contact you from time to time to verify and update this data. You have the right to access the data we hold on you. We will supply this data within 30 days of a request being made, at a nominal charge of £10 per request. Requests should be sent to hello@thepatternbook.co.uk.

Dated 28th April 2017